A Better Digital Banking Experience is Here!
Welcome to Your New Digital Banking Experience!
Our New Online Banking Platform is Now Live!
We’re excited to introduce a faster, more secure, and more convenient way to manage your finances. River Valley Community Federal Credit Union’s new Digital Banking platform is now available!
Whether you’re using a computer, tablet, or mobile device, you’ll enjoy a modern banking experience with enhanced features and improved security.
Getting Started
Existing Online Banking Users
The first time you access the new Digital Banking platform, you’ll need to complete a quick enrollment process.
Please have the following information available:
- Your River Valley Community FCU Member Number
- Social Security Number
- Date of Birth
- Email Address on File
- Mobile Phone Number on File
After verification, you’ll create your new username and password.
First-Time Access (Click Enroll)
Returning Members (After you have enrolled and set up your username and password)
Mobile App Information
Android Users
The new River Valley Community FCU Mobile App is now available for download from the Google Play Store.
iPhone Users
The new River Valley Community FCU Mobile App is now available for download from the App Store.
What’s New?
Your new Digital Banking platform includes:
- Modern, easy-to-use design
- Mobile Check Deposit
- Internal & External Account Transfers
- Debit Card Controls
- Secure Account Alerts & Notifications
- Enhanced Security Features
- Improved Transaction History & Search
- eStatements
- Credit Score & Financial Wellness Tools
- Faster Online Loan Applications
- Improved performance across computers, tablets, and mobile devices
Frequently Asked Questions
Will my account number change?
No. Your account numbers remain the same.
Will my loans, direct deposits, or automatic payments change?
No. Existing loans, direct deposits, payroll deposits, and automatic payments will continue as normal.
Do I need to enroll?
Yes. For your security, all members will complete a brief first-time enrollment before accessing the new Digital Banking platform.
Will Mobile Deposit still be available?
Yes. Mobile Deposit is available through our new Digital Banking platform.
What about Bill Pay?
Members who previously used Bill Pay will need to re-enroll in the new Bill Pay service and set up their payees again. The good news is that our new Bill Pay service has no monthly fee and no per-item fee.
Is my information secure?
Absolutely. Protecting your financial information is our highest priority. Our new platform includes enhanced security features, encryption, and multi-factor authentication to help safeguard your accounts.
Need Assistance?
We’re here to help!
If you need assistance enrolling or navigating the new Digital Banking platform, please stop by either branch or give us a call.
Camden Branch
(870) 836-4400
El Dorado Branch
(870) 863-6000
Email: info@myrvcu.com
Hours:
Monday–Friday
8:30 AM – 5:00 PM
Thank You
Thank you for your patience during this exciting transition.
We’re confident you’ll enjoy the convenience, security, and new features our upgraded Digital Banking platform provides. Our team is ready to assist you every step of the way, and we appreciate the opportunity to continue serving your financial needs.
Welcome to the future of Digital Banking at River Valley Community FCU!
